Currently, our products are only available for shipping within the United States of America.
- All products in the “Order Online” category are available for shipping everywhere in the US except for Hawaii and Alaska.
- All orders are shipped out on Tuesdays.
- All orders received from Friday (12:00 AM) to Thursday (11:59 PM) Central Standard Time are processed for shipping the following Tuesday.
Example: An order placed on Wednesday, 2nd January will be shipped out on Tuesday, 8th January; while an order placed on Saturday, 5th January gets shipped out on Tuesday, 15th January. Shipping takes 2-3 Business days (1 Business Day within Texas).
- The shipping fee is a flat rate of $25 via the USPS Shipping Service.
- Once your order has been dispatched, you will receive an email containing tracking information to the relevant courier site. You should be able to track your order within 24 hours to see the progress of your delivery.
- Products in the “Catering” category are only available to people in Houston/Texas..
- The shipping fee is calculated from out take-off point at Richmond. Current shipping rate is $2.2 per mile.
- Your orders can also be picked up at Richmond.
- Kindly specify the delivery/pick up date for Catering Orders, which must be at least 2 days from order date.
For issues with your order etc, please read about our return policy here: https://www.allidoiscook.com/returns/
If you haven’t received your order within the advised delivery time, please contact us at firstname.lastname@example.org